Welcome to www.snapmagnetkey.com. These Terms of Service govern your access to and use of our website, as well as the purchase of our magnetic key rings. By placing an order, you agree to be bound by these corporate terms.
1. Corporate Identity
This website is operated by snapmagnetkey, a registered commercial entity established in Mexico.
Domain: www.snapmagnetkey.com
Brand: snapmagnetkey
Phone: +52 06 5252 1934
Email: connecting@pipelinkloop.com
Address: 5589 Avenida Paseo de la Reforma, Mexico City, Mexico City 04570, Mexico
2. Shipping, Delivery & Tracking
We serve customers residing exclusively across North America and Europe, working with international standard carriers including DHL, FedEx, and UPS Priority services.
2.1 Shipping Timelines
Under standard operational conditions, transport requires 6 to 9 business days from the date of dispatch.
2.2 Automated Tracking Notifications
To maintain clarity throughout the logistics process, our internal system automatically transmits structured updates to the email address provided at checkout during key milestones, including:
Order dispatch from our facility.
Arrival at the regional sorting hub.
Final local distribution to the customer’s delivery point.
2.3 Shipping Investigations & Delays
If an order exceeds the standard transport timeframe, customers are encouraged to contact us via email. We will initiate a formal compliance investigation with the relevant carrier. Based on the factual outcome of the investigation, we will issue either a full monetary refund or arrange an immediate product replacement.
3. Transfer of Ownership & Risk of Loss
In strict compliance with European consumer protection directives, United Kingdom consumer statutes, and North American consumer laws, the risk of loss, damage, or degradation of the goods transfers to the consumer only when the consumer (or a designated third party other than the carrier) takes physical possession of the items. Risk does not transfer upon handover to the courier service. We maintain operational accountability for the items until they are delivered to your stated address.
4. Returns, Cancellations & Defective Items
Our cancellation and return procedures align thoroughly with FTC regulations in the United States and mandatory Consumer Rights Directives in the European Union.
4.1 Statutory 14-Day Right of Withdrawal (European Customers)
In accordance with European Union and United Kingdom regulations, consumers residing in these regions possess a 14-day statutory right of withdrawal. You have the right to cancel your purchase contract within 14 days from the calendar day you, or your designated proxy, receive physical possession of the magnetic key rings, without presenting formal justification.
4.2 Defective, Faulty or Damaged Items
If an item arrives with functional flaws, irregularities, or physical damage sustained during transit, consumers may seek rectification by contacting our support team via email at connecting@pipelinkloop.com.
Evidence Submission: Customers must provide photographic evidence illustrating the specific flaw or damage via email.
Resolution Protocol: Upon review and verification of the photographic documentation by our team, we will process a complete refund or prepare a replacement order. Customers are not required to physically mail the damaged components back to our Canadian facilities.
5. Intellectual Property & Digital Content
All original visual materials, transactional text, product layouts, and photographic assets on www.snapmagnetkey.com are the exclusive commercial property of snapmagnetkey or are deployed under verified public domain permissions. The use of unauthorized corporate logos, third-party trademarks, or unverified copyrighted material is strictly prohibited.
6. Legal Jurisdiction & Governing Law
These terms, along with any transactional agreements arising from the use of this website, are governed by and interpreted under the laws of the Province of Quebec and the federal laws of Mexico applicable therein. For international buyers located in the United States and Europe, mandatory local consumer protection statutes of your country of residence remain unaffected and legally enforceable where applicable.
7. Enquiries & Regulatory Communication
For formal interpretations regarding these Terms of Service or to submit documentation regarding an active transaction, please communicate via our official administrative channels:
Domain: www.snapmagnetkey.com
Brand: snapmagnetkey
Phone: +52 06 5252 1934
Email: connecting@pipelinkloop.com
Address: 5589 Avenida Paseo de la Reforma, Mexico City, Mexico City 04570, Mexico