Refund & Cancellation Policy
At pipelinkloop, we strive to maintain a fair, clear, and transparent policy regarding booking deposits and service cancellations for our bespoke relocation coordination services.
1. Service Booking Deposits
-
The deposit paid via www.pipelinkloop.com secures administrative capacity and initiates the custom planning phase for your international move.
-
Deposits are charged in the currency displayed at checkout.
2. Cancellation Eligibility & Terms
-
Before Form Submission / Initial Assessment: If you submit a cancellation request before completing your moving service form or prior to active service review by our team, you are eligible for a 100% full refund of your booking deposit.
-
After Assessment Has Commenced: Once you have submitted your moving service form and our team has initiated custom planning or resource allocation, the deposit becomes non-refundable to cover initial processing costs.
3. Requesting a Refund or Cancellation
To cancel a booking or request a refund, please follow these steps:
-
Contact our support team directly at connecting@pipelinkloop.com.
-
Include your full name, order reference number, and original transaction date in the email body.
-
Our team will review your request status and issue a written confirmation within 24 to 48 business hours.
4. Processing of Approved Refunds
-
Refunds will be credited back to the original payment method used during checkout.
-
Approved refund transactions typically settle within 5 to 10 business days, depending on your card issuer or banking institution’s processing schedules.
5. Service Modifications
If your move dates, origin, or destination details change after submitting your form, please notify us as soon as possible at connecting@pipelinkloop.com. We will make reasonable adjustments to your service schedule subject to availability.
6. Contact Us
For any questions concerning this Refund & Cancellation Policy, please contact:
-
Brand Name: pipelinkloop
-
Official Website: www.pipelinkloop.com
-
Customer Support Email: connecting@pipelinkloop.com