Refund Policy

This Refund Policy forms part of the Terms of Service of Pipelinkloop and applies to all purchases made through our website. By completing a secure purchase, you acknowledge that you have read, understood, and agreed to this Refund Policy.

1. Company Information
Brand: Pipelinkloop
Operated by: Pipelinkloop
Registered Address:
Av. Insurgentes Sur 1458
Col. Del Valle Centro, Benito Juárez
03100 Ciudad de México
México
Email: connecting@pipelinkloop.com
Telephone: +52 55 6842 7319

2. Nature of Our Products
Pipelinkloop supplies digital entertainment software only. All products are delivered electronically immediately after successful payment. No physical goods are sold or shipped, and no postal, courier, or logistics tracking numbers are generated.
Every purchase is strictly a one-time transaction. There are absolutely no recurring subscriptions, automatic renewals, or continuing payment obligations.

3. Digital Delivery
Digital delivery commences immediately after payment has been successfully processed and standard fraud verification is completed. By placing an order, you expressly request that digital delivery begins without delay. Access to the purchased digital content is provided securely and electronically through our platform.

4. Waiver of the Right of Withdrawal
Because our products consist exclusively of digital content supplied electronically, you expressly acknowledge and agree that:

You have requested immediate digital delivery;

Digital performance begins immediately after payment;

Once digital delivery has commenced, the purchased digital content cannot be returned;

You expressly waive your statutory fourteen (14) day right of withdrawal pursuant to Article 16(m) of Directive 2011/83/EU on Consumer Rights (as amended), or any equivalent legislation applicable in your jurisdiction.
Accordingly, once digital delivery has begun, purchases are generally final and non-refundable, except where mandatory applicable law requires otherwise.

5. General Refund Policy
As digital products are delivered immediately and cannot be physically returned, refunds are generally not available after digital delivery has commenced.
Refunds may be granted only where:

Required by mandatory applicable law;

Duplicate payments have been verified;

A technical fault attributable solely to Pipelinkloop prevents access to the purchased digital content and cannot be resolved within a reasonable period;

Pipelinkloop determines, at its sole discretion, that exceptional technical circumstances justify a refund.
Refund requests based solely upon personal preference, accidental purchases, lack of compatibility with unsupported devices, change of mind, or failure to read the product description will not normally qualify for a refund, except where mandatory applicable law provides otherwise.

6. License of Use and Intellectual Property Compliance
Pipelinkloop is committed to providing original, high-quality experiences. All digital content is either 100% originally developed in-house or utilized under strict commercial licensing agreements. Every purchase grants only a limited, personal, non-exclusive, non-transferable, and revocable license to access and use the purchased digital content solely for private, lawful, and non-commercial entertainment.
Customers do not acquire ownership of any software, game code, digital asset, or intellectual property. All intellectual property rights—including software, source code, game mechanics, graphics, artwork, animations, music, sound effects, logos, trademarks, and text—remain the exclusive property of Pipelinkloop or its licensors. Users must strictly not copy, extract, reproduce, modify, reverse-engineer, redistribute, sublicense, resell, or commercially exploit any part of the products without prior written authorization.

7. Customer Support and Billing Integrity
If you experience any billing, access, or technical issues, we strongly encourage you to contact our dedicated Customer Support team directly. We highly value our customers, and many technical or access inquiries can be resolved promptly through direct communication. To protect cardholders and maintain billing integrity, Pipelinkloop utilizes encrypted payment gateways and investigates any suspected unauthorized transactions.

8. Privacy and Data Protection
Any personal information submitted in connection with a technical inquiry will be processed securely in accordance with our Privacy Policy and applicable data protection legislation, including, where applicable: the General Data Protection Regulation (GDPR), the UK GDPR, applicable United States privacy legislation, and the Mexican Federal Law on Protection of Personal Data Held by Private Parties.

9. Age Requirement
Pipelinkloop is intended exclusively for adults. You must be at least eighteen (18) years of age, or the legal age of majority in your jurisdiction if higher, to purchase, access, or use our services. By placing an order, you confirm that you satisfy the applicable legal age requirement and are the authorized user of the selected payment method. Purchases made by minors without proper legal authorization will be refused or canceled where permitted by applicable law.

10. Changes to this Refund Policy
Pipelinkloop reserves the right to amend this Refund Policy at any time to reflect operational or regulatory updates. Any revised version becomes effective immediately upon publication on this website unless otherwise required by applicable law.

11. Contact Us
If you have any questions regarding this Refund Policy or require assistance with your digital order to ensure your complete satisfaction, please contact our support team:
Pipelinkloop
Email: connecting@pipelinkloop.com
Telephone: +52 55 6842 7319
Registered Address:
Av. Insurgentes Sur 1458
Col. Del Valle Centro, Benito Juárez
03100 Ciudad de México
México