This Digital Delivery Policy explains how digital products purchased from Pipelinkloop are supplied and forms part of our Terms of Service. By purchasing any product through our website, you acknowledge that you have read, understood, and agreed to this Digital Delivery Policy.
1. Company Information
Brand: Pipelinkloop
Operated by: Pipelinkloop
Registered Address:
Av. Insurgentes Sur 1458
Col. Del Valle Centro, Benito Juárez
03100 Ciudad de México
México
Email: connecting@pipelinkloop.com
Telephone: +52 55 6842 7319
2. Nature of Our Products
Pipelinkloop provides digital entertainment software only. All products available on this website are supplied electronically and are intended for private entertainment purposes. We are committed to providing original, high-quality experiences; all digital content is either 100% originally developed in-house or utilized under strict commercial licensing agreements. No physical goods are manufactured, dispatched, or delivered. Accordingly, no postal service, courier, or logistics tracking numbers are generated.
3. Digital Delivery and Security Screening
Following successful payment authorization and standard fraud verification, digital delivery commences immediately. To maintain billing integrity and protect authorized cardholders, all orders undergo an encrypted security screening. Purchased digital content is made available electronically through your secure account or via the delivery method indicated at the time of purchase. Delivery times may vary slightly due to payment verification procedures, technical maintenance, or circumstances beyond our reasonable control.
4. Immediate Digital Performance and Waiver of the Right of Withdrawal
By completing your purchase and requesting immediate access to the digital content, you expressly consent to the immediate commencement of digital delivery. You expressly acknowledge and agree that:
Digital performance begins immediately after successful payment verification;
The purchased content is supplied electronically rather than by physical shipment;
Once digital delivery has commenced, the digital content cannot be returned or cancelled;
You expressly waive your statutory fourteen (14) day right of withdrawal in accordance with Article 16(m) of Directive 2011/83/EU on Consumer Rights (as amended), or any equivalent legislation applicable in your jurisdiction;
Once digital delivery has begun, the transaction becomes final and is non-refundable, except where mandatory applicable law requires otherwise.
5. One-Time Purchase Billing Integrity
Every purchase made through Pipelinkloop is strictly a one-time transaction. We do not offer or employ any recurring subscriptions, automatic renewals, or hidden continuing payment obligations. Any future purchase or upgrade requires an entirely separate and independent transaction.
6. License of Use and Intellectual Property Compliance
Each completed purchase grants you only a limited, personal, non-exclusive, non-transferable, and revocable license to access and use the purchased digital content solely for your own private, lawful, and non-commercial entertainment. Your purchase does not transfer ownership of any software, game code, or intellectual property. All intellectual property rights remain exclusively owned by Pipelinkloop or its licensors, including without limitation: software, source code, game mechanics, graphics, artwork, animations, music, sound effects, logos, trademarks, databases, user interface designs, and text.
Without prior written authorization, you must strictly not copy, reproduce, extract, reverse-engineer, decompile, modify, redistribute, sublicense, resell, or commercially exploit any part of the products. Any unauthorized use will result in immediate termination of your license and access.
7. Failed or Delayed Delivery Support
If you experience any difficulty accessing your purchased digital content due to a technical issue attributable to Pipelinkloop, please contact our Customer Support team promptly. We will make every reasonable effort to restore access, provide comprehensive troubleshooting, or otherwise resolve the operational issue immediately.
8. Privacy and Data Security
Any personal information collected in connection with digital delivery, identity verification, or customer support is processed securely in accordance with our Privacy Policy and applicable data protection legislation, including, where applicable: the GDPR, the UK GDPR, applicable United States privacy legislation, and the Mexican Federal Law on Protection of Personal Data Held by Private Parties. We never sell customers’ personal information.
9. Age Requirement
Pipelinkloop is intended exclusively for adults. You must be at least eighteen (18) years of age, or the legal age of majority in your jurisdiction if higher, to purchase, access, or use our digital services. By placing an order, you confirm that you satisfy the applicable legal age requirement and that you are the fully authorized user of the selected payment method. Purchases made by minors without appropriate legal authorization will be refused or canceled where permitted by applicable law.
10. Contact Information
If you have any questions regarding digital delivery, accessing your purchase, or require any technical assistance to ensure your complete satisfaction, please contact our support team directly:
Pipelinkloop
Email: connecting@pipelinkloop.com
Telephone: +52 55 6842 7319
Registered Address:
Av. Insurgentes Sur 1458
Col. Del Valle Centro, Benito Juárez
03100 Ciudad de México
México
1. What does Pipelinkloop offer?
Pipelinkloop is an independently operated digital entertainment platform specializing in single-player pipe connection and puzzle games. We are committed to providing original, high-quality experiences; all digital content is either 100% originally developed in-house or utilized under strict commercial licensing agreements.
All products available on our website are digital software delivered electronically. No physical goods are sold or shipped.
2. How will I receive my purchase?
Once your payment has been successfully completed and standard fraud verification is passed, your purchased digital content will be made available electronically through our platform.
As all products are delivered digitally, no postal service, courier, or logistics tracking numbers are generated.
3. Is my purchase a subscription?
No. Every purchase made through Pipelinkloop is strictly a one-time transaction. There are absolutely no recurring subscriptions, automatic renewals, or hidden future payment obligations.
4. Can I cancel my purchase or request a refund?
Because our products consist exclusively of digital content supplied electronically, delivery begins immediately after successful payment.
By requesting immediate access to the purchased digital content, you expressly consent to immediate digital delivery and acknowledge that, once digital delivery has commenced, you waive your statutory fourteen (14) day right of withdrawal in accordance with Article 16(m) of Directive 2011/83/EU on Consumer Rights (as amended), or any equivalent legislation applicable in your jurisdiction.
Accordingly, purchases are final and non-refundable once digital delivery has begun, except where mandatory applicable law requires otherwise. If you experience any technical difficulties, please contact our Customer Support team directly for a prompt and professional resolution.
5. What exactly am I purchasing?
When you purchase digital content from Pipelinkloop, you obtain a limited, personal, non-exclusive, non-transferable, and revocable license to use the purchased content solely for your own private, non-commercial entertainment. You do not acquire ownership of the software, game code, or any associated intellectual property.
6. Who owns the games and their content?
All software, source code, graphics, artwork, animations, music, sound effects, game mechanics, trademarks, logos, text, and other intellectual property remain the exclusive property of Pipelinkloop or its licensors. Your purchase does not transfer any copyright or ownership rights.
7. May I copy, extract, or redistribute the game?
No. Without our prior written permission, you must strictly not:
Copy or reproduce any part of our games;
Extract, reverse-engineer, or decompile software or digital assets;
Modify or create derivative works;
Redistribute, sublicense, or resell any content;
Use our games or assets for commercial purposes;
Remove copyright notices or technical protection measures.
Unauthorized use will result in immediate termination of your license and may give rise to legal action where permitted by applicable law.
8. Is my payment secure?
Yes. Payments are processed securely through fully encrypted, authorized third-party payment service providers. To protect cardholders and maintain billing integrity, we also employ standard fraud verification measures for all orders. Pipelinkloop does not store or process complete payment card information on our servers.
9. How is my personal information protected?
We process personal information only for legitimate purposes, including processing secure purchases, providing customer support, preventing unauthorized transactions, and complying with legal obligations.
Personal information is handled in accordance with our Privacy Policy and applicable data protection legislation, including, where applicable, the GDPR, UK GDPR, applicable United States privacy laws, and the Mexican Federal Law on Protection of Personal Data Held by Private Parties. We never sell customers’ personal information.
10. Is there an age requirement?
Yes. You must be at least eighteen (18) years of age, or the legal age of majority in your jurisdiction if higher, to purchase, access, or use our services. By placing an order, you confirm that you meet the applicable legal age requirement and are the fully authorized user of the selected payment method. Purchases made by minors without proper legal authorization will be refused or canceled where permitted by applicable law.
11. What should I do if I have a payment or technical issue?
If you experience any billing, access, or technical problems, please contact our Customer Support team directly. We highly value our customers, and our dedicated team can resolve most inquiries quickly through direct communication to ensure you have a seamless and satisfying experience with our digital products.
12. How can I contact Pipelinkloop?
Brand: Pipelinkloop
Email: connecting@pipelinkloop.com
Telephone: +52 55 6842 7319
Registered Address:
Av. Insurgentes Sur 1458
Col. Del Valle Centro, Benito Juárez
03100 Ciudad de México
México
We aim to respond to all customer inquiries as promptly as reasonably possible and are always here to ensure your complete satisfaction.